Support
Trouble Shooting
Shredders
The shredder does not power on or work at all. — click here to see the video
The shredder runs but it does not pull paper down. — click here to see the video
The shredder runs in “Reverse”, but not in the “Auto /On” mode. — click here to see the video
How to clear a “Paper Jam”? — click here to see the video
Shredder is constantly running while in the “Auto / On” mode. — click here to see the video
How to lubricate and clean the shredder? — click here to see the video
Laminators
Why are there wrinkles when I laminate?
What kind of laminating pouches can I use?
Where can I buy Aurora laminating pouches?